Returns & Exchanges Policy

At Diamond Tools, we stand behind the quality of our industrial equipment and offer a 30-day return window for unused items in their original packaging. Our goal is to ensure you have the precise tools required for your projects with complete peace of mind.

Return Process

• 1.
  Initiate Your Request

  Contact our support team or log into your account to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Items

  Securely pack the tools in their original manufacturer packaging, ensuring all manuals and accessories are included.

• 3.
  Ship to Service Center

  Affix the provided shipping label and drop off the package at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the tool's condition, your refund will be processed to your original payment method within 5-7 business days.